Terms & Conditions

Terms & Conditions

Bolasmiðjan, the owner of Idontspeakicelandic.com operates in accordance with Icelandic law and regulations and is therefore subject to Icelandic jurisdiction in the event that disputes may arise.
Bolasmiðjan accepts your order when receiving full payment confirmation. Immediately upon receipt of payment we will send you confirmation email and thereby a legal contract is established between you and Bolasmiðjan.

When ordering a product/service you will be asked to fill in you personal information. Upon purchase you agree to this information is stored in accordance with Idontspeakicelandic's privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Icelandic law, you have the right to know the information Idontspeakicelandic have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

Idontspeakicelandic.com operates in accordance with Icelandic law and regulations and is therefore subject to Icelandic jurisdiction in the event that disputes may arise. The following applies only to Idontspeakicelandic.com website and not to any other website that may be linked or connected to Idontspeakicelandic.com.
Idontspeakicelandic.com accepts your order when receiving payment confirmation. Immediately upon receipt of payment we send you confirmation email and thereby a legal contract is established between you and Idontspeakicelandic.com.

Security
Bolasmiðjan uses the best possible security for our costumers. Payments from all major credit cards and via PayPal are accepted.  In the last step of our checkout, customers with credit cards are transferred to Valitor or PayPal secure site, depending on their choice. Valitor is an Icelandic credit card company that handles all our credit card authorization and transactions. Valitor has been verified as PCI DSS compliant

In terms of data protection, Valitor has taken steps well beyond the minimum requirements for certification. We work tirelessly to provide the highest possible level of information security and protection against any kind of threat.

"We guarantee that any information registered in our information systems is accessible, should the need arise, to those who need and are permitted to retrieve it. As a frame of reference, our security policy is based on the Personal Information Protection Act and Regulations, an EU edict on personal information protection, along with other related security standards. Valitor’s policy complies fully with the rules of the Data Protection Authority on the security of personal information and with instructions issued by the Financial Supervisory Authority in Iceland concerning the operation of information systems subject to mandatory supervision."

Under no circumstances can Bolasmiðjan see or store customer’s credit card information.  By transferring customers to Valitor secure site, all credit card information is handled within Valitor and their secure system. Bolasmiðjan only receives confirmation for payment along with customer’s name and order number from Valitor.

Return Policy

Idontspeakicelandic.com return period is 14 days.

Idontspeakicelandic shall, if under the jurisdiction of our return policy, refund you what you have paid for the product and/or service as soon as possible, but latest within 30 days of the product being returned or you informing us of wanting to return a service. You are oblige to pay for the return delivery of the product. Idontspeakicelandic will pay to send replacement products and/or services.

In your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received the purchased the full, or a significant part of the product. If you have purchased a customized product -or a product with a significant personal customization, the return period is counted from the day Idontspeakicelandic have informed you about the product.

You do not qualify for our return policy if:

The service you have bought was commenced with your consent during the return period.
The price of the service purchased fluctuates with the financial market (ie Stock options).
Due to the physical nature of the service, it is not returnable.
The seal of authentication of the product has been broken/opened.

Prices:

All prices in idontspeakicelandic.com store are shown in Dollars ($) and without VAT.  No tax will be added during checkout for international orders (export). To products shipped within Iceland a 24% VAT. (vsk.) will be added.

Prices are subject to change without notice.

In the shopping cart you can see the total price including all fees, taxes, shipping fees and method of payment.

Shipping cost:

Idontspeakicelandic offers DHL Express Delivery (1-3 business days) on all orders for a low flat rate of only 35.00$ or 50.00$ no matter the quantity of products or weight of the order. The two flate-rate shipping rates depend on the shipping address.

35.00$
For orders going to Europe, USA, Canada and Mexico, we offer a low flat rate shipping fee of 29.99$

50.00$

For other countries, including those in Asia, Africa, Oceania, Central- and South America  we offer a low rate of 39.99$.

Customs:
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from idontspeakicelandic.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Shipping time:
We ship normally ship orders within 1-2 days of ordering, as long as the product is in stock. Otherwise you will be notified as soon as possible.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on our e-shop. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.

Idontspeakicelandic  reserves the right to discontinue or change product specifications and prices without prior notice. Products are available while supplies last. Inadvertent errors in advertised prices are not binding on Idontspeakicelandic.com, and may be adjusted by Idontspeakicelandic.com at any time.

Faulty goods
Goods are classified as faulty if they are received damaged. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.

For all faulty items outside of our Returns Policy, please contact sala@bolasmidjan.is

Trademarks & Copyright

All brand, product and service appearing on this web site are trademarks of their respective holders.
All content appearing on this web site is the property of: 

Bolasmiðjan ehf
Hverafold 1-3
112 Reykjavík
ICELAND

SSN: 450303-2320
VAT-no: 79334.


Copyright © 2015   Bolasmiðjan ehf. All rights reserved. As a user, you are only authorized to view, copy, print, and distribute documents on this web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2015 Bolasmiðjan ehf. All rights reserved.


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